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Frequently Asked Questions

Common questions about registration, the app and account support.

INVEST information centre

Can I install INVEST on my phone? Yes. INVEST is a Progressive Web App. On supported Android devices, use your browser Install option. On iPhone, use Safari Share and Add to Home Screen.

Do I need to verify my email? Yes. Confirm your email address using the verification message before accessing your account.

Does the live market display allow trading? No. It shows indicative third-party price snapshots. It does not execute trades or offer brokerage services.

Can I use the scenario calculator to predict returns? No. Its examples are educational scenarios, including losses. They are not guaranteed results or personalized financial advice.

How do I contact support? Use the Support Centre in your signed-in account. AI guidance is optional and sensitive issues go to human support.

Are real deposits accepted? No. Investment deposits, payments and withdrawals are not currently available.